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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Kromet products

The group "New Technologies" offers for review the products of the plant Kromet: gas and electric kitchen equipment, gas ovens, electric stoves with an oven, induction cookers, glass-ceramic kitchen equipment, roasting surfaces, electric and gas stool plates, gas and electric fryers, deep fryers for French fries, gas, electric and lava grills, electric and gas cooking boilers, electric and gas tilting pans, neutral equipment, open bases, cabinet bases and stoves, convection ovens, ovens, steamers, pasta and dumpling equipment, fast food equipment, monoblocks, accessories, doors and drawers, spare parts
  • Kitchen equipment Kromet
    Kitchen equipment
    700.KG-4/PE-1, 700.KG-2, etc.
  • Deep fryers Kromet
    Deep fryers
    700.FG-15f, 700.FE-10f, etc.
  • Grills and roasting surfaces Kromet
    Grills and roasting surfaces
    700.PBE-400G.T, 000.SG-6, etc.
  • Cooking boilers Kromet
    Cooking boilers
    700.BEK-80, 700.BGK-80, etc.
  • Tipping pans Kromet
    Tipping pans
    700.PE-03, 700.PTG-03, etc.
  • Neutral equipment Kromet
    Neutral equipment
    700.SR-200, etc.
  • Grounds Kromet
    Grounds
    700.T-200, 900.T-1350, etc.
  • Ovens and ovens Kromet
    Ovens and ovens
    000.PE-1/T, 000.PE-2/T, etc.
  • Steamers Kromet
    Steamers
    700.BE-1, 900.BE-1.S et al .
  • Pasta and dumplings equipment Kromet
    Pasta and dumplings equipment
    700.EUS-400.S.D, etc.
  • Fast food equipment Kromet
    Fast food equipment
    000.ETO-1, 000.SW-1, etc.
  • Monoblocks Kromet
    Monoblocks
    MCH, MRS, MJG, MA, MSZ, etc.
  • Accessories Kromet
    Accessories
    CCB601, CGC710, CFC555, etc.
  • Doors and drawers Kromet
    Doors and drawers
    700.D-400, 700.D-600, etc.
  • Spare parts Kromet
    Spare parts
    motors, gearboxes, etc.

NEW TECHNOLOGIES GROUP

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